Roobet Privacy Policy – Ireland

Data We Collect

We collect personal data that is necessary to provide our services, comply with legal obligations, and improve user experience. The categories of data we process include:

• Identity data – full name, date of birth, nationality
• Contact data – email address, phone number, residential address
• Financial data – payment method details and transaction history
• Technical data – IP address, browser type, device identifiers, session data
• Usage data – pages visited, games played, time spent on platform
• Verification documents – passport, driving licence, or utility bills for KYC purposes

Legal Basis for Processing

We process your personal data on the following legal grounds under GDPR:

• Contractual necessity – to fulfil our obligations under your account agreement
• Legal obligation – to comply with anti-money laundering, age verification, and tax regulations
• Legitimate interests – to protect platform security, detect fraud, and improve services
• Consent – for marketing communications, where you have explicitly opted in

You may withdraw consent for marketing at any time through your account preferences or by contacting support.

Cookies and Tracking Technologies

Our platform uses cookies and similar tracking tools to ensure functionality, analyse user behaviour, and deliver relevant content. Cookies we use include:

You can manage cookie preferences through your browser settings or our cookie consent tool at any time.

Data Sharing and Third Parties

We do not sell your personal data. We may share data with trusted third parties only where necessary:

• Payment processors – to facilitate deposits and withdrawals securely
• Identity verification providers – to complete KYC and AML checks
• Regulatory authorities – when required by Irish or EU law
• IT and hosting providers – who process data on our behalf under strict data processing agreements

All third-party partners are contractually bound to process your data only for the purposes we specify and in compliance with GDPR.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and regulatory requirements. Account data is typically retained for a minimum of five years following account closure in accordance with Irish anti-money laundering legislation. Transaction records may be held for longer where required by applicable tax or regulatory obligations. Once retention periods expire, data is securely deleted or anonymised.

Your Rights Under GDPR

As a resident of Ireland or the EU, you have the following rights regarding your personal data:

• Right of access – request a copy of the data we hold about you
• Right to rectification – ask us to correct inaccurate or incomplete data
• Right to erasure – request deletion of your data where no legal basis for retention exists
• Right to restriction – limit how we process your data in certain circumstances
• Right to portability – receive your data in a structured, machine-readable format
• Right to object – oppose processing based on legitimate interests or for direct marketing

To exercise any of these rights, submit a written request via the Help Centre on robet-ie.com. We will respond within 30 days in accordance with GDPR requirements.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. These include SSL encryption, secure server environments, access controls, and regular security assessments. Despite our best efforts, no digital transmission is entirely risk-free, and we encourage you to use strong, unique passwords and to log out after each session.

Contact and Complaints

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection team through the Help Centre at robet-ie.com. If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the Data Protection Commission of Ireland, the national supervisory authority responsible for GDPR enforcement in Ireland.